Let's Talk

Reach out through any of these channels. Our team responds within 2 hours during business hours.

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Phone

+254 112 112 222 (Main)

+254 753 112 222 (Emergency)

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WhatsApp

+254 112 112 222

Available 7AM - 9PM daily

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Office

FundiWangu Ltd
Marsabit Plaza, Ngong Road
Nairobi, Kenya

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Business Hours

Mon - Fri: 7:00 AM - 7:00 PM

Sat: 8:00 AM - 4:00 PM | Sun: Emergency only

Send a Message

Fill out the form below and we'll get back to you within 2 hours.

Book a Service
Request Quote
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General Inquiry

FundiWangu Office

Westlands Business Park, Block C, Nairobi

Ngong Road, Nairobi

Frequently Asked Questions

How quickly can a fundi arrive?

For standard bookings, we aim to have a fundi at your location within 48 hours. Urgent requests (24-hour) and emergency same-day service are available for an additional fee. You'll receive real-time GPS tracking once your fundi is en route.

How do you vet your fundis?

Every fundi undergoes a rigorous vetting process: ID verification, skill assessment tests, background checks, reference verification from past clients, and a probationary period with supervised jobs. We also provide ongoing training and certification programs.

What payment methods do you accept?

We accept M-Pesa (Safaricom), Airtel Money, bank transfers, and cash on delivery (COD). For subscription plans, we recommend M-Pesa standing orders for automatic monthly payments. All payments are secured and you receive an instant digital receipt.

Do you provide materials or do I buy them?

You can choose either option. If you prefer to source materials yourself, we'll provide a detailed shopping list. Alternatively, our fundis can procure quality materials from our partner suppliers at trade prices. Materials are quoted separately from labor in our BoQ-based pricing.

What areas in Nairobi do you cover?

We currently cover all major zones in Nairobi including Westlands, Karen, Lavington, Kilimani, Ngong Road, Eastlands, South C, and CBD. We're actively expanding to Kiambu, Kajiado, and Machakos counties. Contact us to confirm coverage for your specific location.

What is your warranty policy?

All repairs come with a workmanship warranty: 30 days for one-time jobs, 3 months for Home Care subscribers, and 6 months for Premium plans. If the same issue recurs due to our work, we'll fix it at no extra charge. Warranty terms are detailed in your digital job report.

Still Have Questions?

Our team is ready to help. Reach out via WhatsApp for instant responses or call us directly.